Policy Briefs & Reports

Over the last two decades, the world has witnessed a proliferation of digital platforms and the emergence of an ecosystem of digital work. In a world where evolving technology is constantly improving the efficiency of communication and production, the platform economy is reinventing the world of work. Platforms create new work opportunities that offer different nature of working conditions than have been available on the spectrum of informal and formal employment in India/global South. Claims that platforms create more employment are often countered by workers who see platform work as a ‘trade-off’ that offers the benefits of being employed as independent contractors of large platform companies while being subject to ‘chronic precarity and inequality’ (Heeks 2017).